Year-End Student Survey
(previously Student Exit Survey)
Year-end student surveys have been around since 2010, though they used to be called Student Exit Survey.
Students' evaluation of their experiences at FRC are important to us and the responses are used in the college’s institutional planning. The survey is voluntary, and individual responses are anonymous. Students may volunteer their email addresses in order to enter a draw for prizes, and may also provide more personal information for later contact. (Neither the emails, nor the names or phone numbers are associated with the responses during data analysis.)
The survey consists of two sections, one inquires about the achievement of campus-wide student learning outcomes (CW-SLOs), and the second asks about satisfaction with various aspects and services of the college.
The chart below summarizes what students have said about achieving the seven CW-SLOs. It collapses multiple answers into two basic choices (feeling competent versus not-feeling competent), and underscores that FRC has a lot to do in many areas, yet most improvement is necessary in the domain of scientific and IT skills.
In the second section of the survey, students may articulate their overall attitudes towards FRC as well as their contentment with specific services of the college. In general, they show quite a great amount of attachment to FRC, yet there are also enough negative evaluations and critical comments to spur action towards improvement.
The above chart shows that the main areas of student dissatisfaction are parking conditions and internet access. Sadly, these are also the areas where little if any improvement has occurred over the last 10 years. In the case of some other services of FRC, which also amassed several negative feedbacks in the early 2010s, there has been some improvement. For the sake of visibility, the below chart shows only the services that affect most students, and three indicators of the quality of education were collapsed in one (labeled "Instruction/Education").
And here are two pie charts from the 2019 survey for those who wonder who are the students who gave these evaluations? Strangely, but persistently, women are highly over-represented among those who answered. The 35% reached by men in 2019 is higher than ever before. The other chart shows that most of those who bothered filling in the questionnaire are determined to obtain either a degree or a certificate from FRC. Importantly, all respondents were on-campus students. FRC has just started surveying the incarcerated students, as well, but their questionnaires are slightly different and the responses cannot be collapsed with the on-campus survey results.